Start mastering Microsoft Office email software. Whether you’re a business or an individual, Outlook can be adapted to your needs thanks to its customizable interface.

In this basic course, you’ll learn how to customize Outlook to suit your needs. You’ll also learn how to add conditional formatting to your important messages. Add signatures and create filters to bring order to your messages.

For full course details, please refer to the course outline below.

Improve your productivity and organization, both personally and professionally, with Outlook’s many features. Get yourself or your team off to a good start.

Beginner

• Knowledge of the Windows environment
• Have access to a computer and Microsoft Outlook (versions 2013, 2016, 2021 or OFFICE 365)

Organizing emails in Outlook

• Program Outlook views according to our need
• Efficient ordering of Outlook items
• Printing and layout of incoming and outgoing Outlook emails

Electronic mail

• INBOUND MESSAGE MANAGEMENT
  • Add a contact from an email
  • Organize and sort your messages
  • Create rules to classify emails
  • Organize emails into folders and/or by category
  • Process the reminder window
  • Reply or forward an email
  • Manage spam
  • Use and manage the search function
• OUTBOUND MESSAGE MANAGEMENT
  • Send a message using the right tools
  • Understanding the difference between “Read
  • Receipt” and “Delivery Receipt”
  • Write a message using the correction tools and text format.
  • Insert and save attachments
  • Create a signature
  • Create simple message templates

QUESTIONS & ANSWERS