Start mastering Microsoft Office email software. Whether you’re a business or an individual, Outlook can be adapted to your needs thanks to its customizable interface. Keep your e-mails and calendar in one place and simplify your organization!

In this basic course, you’ll learn how to customize the software’s display to suit your needs. You’ll also learn how to manage groups and add conditional formatting to your important messages. Add signatures, create filters and appointments to tidy up your calendar and messaging.

For full course details, please refer to the course outline below.

Improve your productivity and organization, both personally and professionally, thanks to Outlook’s various functionalities. Get you and your team off to a good start.

Beginner

• Knowledge of the Windows environment
• Have access to a computer and Microsoft Outlook (versions 2013, 2016, 2021 or OFFICE 365)

Organizing Outlook

• Program Outlook views according to our need
• Manage groups and folders
• Efficient filing of Outlook items
• Import and export contacts, messages, calendar, and notes
• Conditional formatting to better view important emails
• Printing and formatting of Outlook items

Email

• Handling incoming and outgoing messages and filing them in folders
• Insert and save attachments
• Create a signature
• Create message templates
• Use and manage the search function
• Process the reminder window
• Manage spam and create rules

Calendar and task management

• Create an appointment, a task
• Set up a recurring event
• Schedule and follow up on a meeting with one or more people
• Assign a task to one or more people
• Accept or decline an invitation, a task
• Categorize appointments by color
• Calendar(s) sharing

Contact management

• Add a contact from an email
• Create and categorize contacts
• Create a contact group (distribution list)
• Classify by color

Journal and notes management

• Configure outlook journal
• Create, edit, and delete a note, journal entry
• Keep track of activities

Out of office manager

• Manage incoming emails in case of absence
• Redirect important emails

Questions and Answers